Svitla Systems Inc. is looking for a Customer Marketing Manager for a full-time position (40 hours per week) in Argentina. Our client is a leading national managed security and IT solution provider that helps organizations secure and support their businesses today, solve for tomorrow, and strategize for the future with cyber-first solutions. The experts, including cybersecurity, engineering, networking, and cloud specialists, collaborate with customers to implement solutions that protect their assets, reduce risk, and optimize performance end to end. Since 1999, they have delivered information technology consulting and outsourcing services to serve small- and medium-sized businesses. The company's managed IT services, IT strategy, and cloud services enable corporations, healthcare organizations, non-profits, and public sector entities to rapidly, efficiently, and cost-effectively achieve their business objectives and realize their potential.
You play a critical role in various marketing activities that help the company grow. The main focus will be customer growth success through expansion and retention. This role will plan, develop, and execute marketing programs to drive expansion and retention within the customer base. This position will work closely with cross-functional teams and be responsible for the strategy and execution of marketing programs. Creativity, out-of-the-box thinking, an eye for quality, and connecting with an audience will be crucial.
Requirements
- Associate or bachelor’s degree in a related field, including but not limited to Marketing, Communications, Business, or commensurate experience.
- 6-9 years of experience in similar functions within a B2B environment, with expertise in producing content and channel-specific knowledge.
- Proficiency in working with demand generation and understanding demand generation best practices.
- Advanced knowledge of Microsoft Office, Salesforce, and marketing automation platform, Microsoft Word.
- Above-average written and verbal communication skills dealing with executive-level audiences.
- Excellent interpersonal and time management skills with the ability to build relationships across organizational boundaries and efficiently develop marketing materials/collateral based on input from cross-functional team members.
- Experience/consistent performance in a deadline-oriented environment due to tight time restraints and the volume of work.
- Expertise in project management and understanding how to manage the priorities of multiple stakeholders in a complex environment and focus on delivering results in traffic, leads, and sales.
- Ability to work in a team environment and demonstrate superior leadership, presentation, planning ability, and verbal and written communication skills .
- Business acumen: translating business requirements into related solutions.
- Flexible with the ability to remain calm in times of stress while managing multiple priorities simultaneously.
- Active listener with excellent oral and written communication skills and the ability to handle difficult conversations.
- Sound problem-solving technique with the ability and persistence to generate options and select the best solution.
- Ability to build relationships based on trust to enable collaboration and cooperation amongst team members and internal/external stakeholders.
- Ability to communicate effectively with customers and various levels of management verbally and in writing.
- Ability to manage multiple projects in a fast-paced environment.
- Team player mentality and willingness to share knowledge with others.
Responsibilities
- Develop and execute successful go-to-market strategies based on inputs from crucial group stakeholders and demonstrate an understanding of market factors, customer base, and competitive landscape.
- Monitor campaigns and coordinate resources to optimize effectiveness.
- Execute on-demand generation and promotional efforts based on guidance and input from Marketing Directors, Email Specialists, and group stakeholders.
- Oversee CRM strategies and promotional lists to ensure the company’s growth, increase engagement, and engage with fellow marketers regarding best practices for email marketing, lead generation, and successful tactics for generating leads for sales.
- Implement lifecycle engagement and communication programs that highlight the experience and success of current customers.
- Coordinate marketing collateral for products and marketing campaigns.
- Help Marketing & Sales meet business objectives through customer advocacy initiatives.
- Create and maintain group event marketing plans with input from key stakeholders, develop budgets, integrate core messaging into event experiences, manage contracts, and be responsible for ensuring all equipment, furniture, and services are executed as planned.
- Leverage data and conduct ongoing assessments against key customer marketing KPIs to measure performance and guide decision-making and optimization programs.
- Manage the development and creation of tools, resources, and collateral to support sales and revenue growth.
- Measure and report on the success of customer campaign performance and marketing-influenced pipeline.
- Supervisory Responsibilities:
- Manage subordinate staff in the day-to-day performance of their tasks as a real first-level manager, ensuring that project/department milestones/goals are met and adhering to approved budgets.
- Perform as a full authority for personnel actions.
We offer
- US and EU projects based on advanced technologies.
- Competitive compensation based on skills and experience.
- Annual performance appraisals.
- Flexibility in workspace, either remote or in one of our development offices.
- Comprehensive medical insurance including dental and massages.
- Sport reimbursement program for onsite and online activities.
- Support of a healthy lifestyle, compensation for running events.
- Bonuses for recommendations of new employees.
- Bonuses for article writing, public talks, other activities.
- Personal loan budget available for long-term personnel.
- 20 vacation days, 10 national holidays and sick leaves.
- Maternity leave policy and family days off.
- Full compensation for conferences, courses, English classes.
- Free webinars, meetups and conferences organized by Svitla.
- Gifts for birthdays, New Year, anniversaries, children and more.
- Fun corporate celebrations and activities, regular lectures on various topics.
- Awesome team, friendly and supportive community!
About Svitla
Svitla Systems is a global trusted IT solutions company headquartered in California, with business and development offices through out the US, Latin America, Europe, and Asia. Svitla is an outspoken advocate of workplace flexibility, best known for its well-established remote culture, individual approach to our teammate’s professional and personal growth, and family-like environment.
Since 2003, Svitla has served a wide range of clients, from innovative start-ups in California to mega-large corporations such as Ingenico, Amplience, InvoiceASAP and Global Citizen. At Svitla, developers work with clients’ teams directly, building lasting and successful partnerships, as a result of seamless integration with on-site processes.
Svitla Systems’ global mission is to build a business that contributes to the well-being of our partners, personnel and their families, improves our communities, and makes a lasting difference in the world. Join us!
If you are interested in our vacancy, please send your CV.
We will be happy to see you in our friendly team :)
Let's meet in person
