Svitla Systems Inc. is looking for a Senior ML/AI Engineer for a full-time position (40 hours per week) in Costa Rica.
Our client is a leading online training provider. The company offers 7,000+ regulated and non-regulated courses for career development and has 11+ million learners in 67 countries.
The robust e-learning platform supports multimedia content, quizzes, and assessments. Courses are accessible on various devices, including smartphones and tablets. There are regular updates to course content to reflect the latest industry standards and regulations. It is a reliable and reputable company that provides various online training and certification programs across multiple industries, such as real estate, food and beverage, environmental health and safety, and more.
Established in 1997 and headquartered in Austin, Texas, USA, they have earned accreditation from esteemed organizations and regulatory bodies like the International Accreditors for Continuing Education and Training (IACET), ANSI National Accreditation Board (ANAB), and the Texas Real Estate Commission (TREC), among others.
Note* – In this project, you will work with a team located entirely in the EU time zone. Occasionally, there may be late meetings with the product owner and client stakeholders due to time zone differences. The client’s managers are aware of this, so calls after 7 PM CET will be rare. However, in critical cases, you should be available to join such meetings, which are not part of the regular daily routine.
Duration of the project is for 6 months with a possible extension.
Project Overview
- Domain: AI-powered online proctoring for remote examinations
- Goal: Develop a high-availability, scalable platform to replace an outdated legacy system
- Team: Cross-functional Agile team including AI/ML Engineer, Solution Architect, Backend Developer, and DevOps Engineer
- Collaboration: Work closely with technical stakeholders to integrate AI capabilities into a secure and compliant platform
- Key Responsibilities: Identity verification, Gaze tracking, Environment validation, Speech analysis, Behavioral anomaly detection; Design, implement, and optimize AI services and models
Technology Stack
- Programming Language: Python
- ML Frameworks: PyTorch, TensorFlow, Scikit-learn
- Cloud Platform: Microsoft Azure
- Azure Services: Azure AI Speech, Azure Vision, Azure Custom Vision, Azure Machine Learning Studio, Azure Face API, Azure Bot Service, Azure Cognitive Services
Requirements
- 4+ years of experience in ML/AI engineering, preferably in Computer Vision (must), Speech Processing, or Biometric Systems.
- Practical experience with Azure (preferably) or other cloud solutions for AI Speech, Vision & Face API.
- Proficiency in Python and popular ML frameworks (e.g., PyTorch, TensorFlow, Scikit-learn, Anomalib)
- Familiar with video processing models (Video Swin Transformer, X3D), facial landmarks detection frameworks (MediaPipe, MMPose), and speech technologies (STT, Speaker Diarization).
- Experience with Azure cloud is a huge plus, but AWS will also work
- Understanding of the risks and ethics involved in facial recognition and behavioral tracking
- Strong problem-solving and debugging skills, with a proactive mindset
- Advanced English (written and verbal) for daily communication
- Working Hours: 8 hours per day, flexible schedule
- *Time Overlap: Required overlap with the team until 19:00 CET.
Responsibilities
- Use Azure AI Speech for real-time speech-to-text transcription and audio quality analysis during exam sessions.
- Apply Azure AI Vision to enable prohibited item detection, OCR, and face analysis.
- Support Azure Bot Service integration for intelligent, rule-based chat communication.
- Work with the DevOps Engineer to streamline AI model deployment and infrastructure setup.
- Train, evaluate, and deploy object detection models using Azure Custom Vision (e.g., screen reflection, background faces, ID inspection).
- Maintain skeletal tracking models for analyzing head/eye movement, enabling gaze anomaly detection and timeline flagging.
- Fine-tune Face API to perform ID-to-headshot matching at session start and enable continuous identity validation throughout the exam.
- Collaborate with backend developers to deliver AI inference results via APIs, powering real-time proctor dashboards and session reports.
- Monitor model performance, manage versioning and retraining workflows, and optimize for accuracy and reliability in edge cases.
We offer
- US and EU projects based on advanced technologies.
- Competitive compensation based on skills and experience.
- Annual performance appraisals.
- Remote-friendly culture and no micromanagement.
- Comprehensive private medical insurance.
- Christmas Bonus in the amount of 15 days' salary.
- Bonuses for article writing, public talks, other activities.
- 15 vacation days, 10 holidays, sick leaves.
- Personalized learning program tailored to your interests and skill development.
- Free webinars, meetups and conferences organized by Svitla.
- Fun corporate celebrations and activities.
- Awesome team, friendly and supportive community!
About Svitla
Svitla Systems is a global digital solutions company headquartered in California, with business and development offices throughout the US, Latin America, Europe, and Asia. Svitla is an outspoken advocate of workplace flexibility, best known for its well-established remote culture, individual approach to our teammate’s professional and personal growth, and trustworthy environment.
Since 2003, Svitla has served a wide range of clients, from innovative start-ups in California to mega-large corporations such as Ingenico, Amplience, InvoiceASAP and Global Citizen. At Svitla, developers work with clients’ teams directly, building lasting and successful partnerships, as a result of seamless integration with on-site processes.
Svitla Systems’ global mission is to build a business that contributes to the well-being of our partners, personnel and their families, improves our communities, and makes a lasting difference in the world. Join us!
