Services
AI and ML, Digital Transformation, Quality Assurance
Industries
Healthcare & Life Sciences
Product
In the healthcare industry, efficient revenue cycle management is crucial, particularly in medical coding. Medical coders often manually assign codes to medical procedures, diagnoses, and patient information, which is time-consuming and prone to human error. Our client sought an AI-driven solution to streamline medical coding, reduce costs, and improve healthcare billing and insurance claims processing accuracy and efficiency.
We worked closely with the client’s subject matter experts (SMEs), including an anesthesiologist who led the automation initiative, to develop a solution tailored to the complex medical coding needs in anesthesia procedures. This solution involved a multi-layered AI-driven system that seamlessly integrated natural language processing (NLP) with medical coding automation.
As a result, our AI-powered medical coding solution was deployed across various healthcare facilities and coding teams. The platform’s flexible architecture allowed seamless integration into existing systems, while its dynamic design supported future enhancements and the introduction of new features as needed.
Business needs
- Achieve precise code assignment across various code types considering different strategies of insurance companies.
- Create AI-driven solution that requires minimum to no training when new data is provided.
- Enable assignment of correct codes with only a few data samples provided.
- Implement multi-layer validations for accurate final predictions.
- Develop an adaptable system for future enhancements and new features.
- Establish an automatic report generation framework for specific case subsets.
- Collaborate with SMEs to incorporate their expertise into the coding system.
Suggested solutions from svitla
- AI-Driven Medical Coding: The solution uses AI to automate the assignment of medical codes such as CPT, ASA, and ICD-10. By analyzing patient data, diagnoses, and procedure notes, the system automatically assigns the correct codes, significantly reducing the need for manual input by medical coders. This not only improves accuracy but also accelerates the coding process, enabling faster billing and insurance submissions.
- Advanced Validations and Multi-Layer Architecture: To ensure high precision, we developed a multi-layer validation system. This framework conducts multiple levels of checks and balances on the assigned codes, ensuring they are accurate according to the insurance companies’ requirements and minimizing errors in the final output. The modular architecture also allows the system to adapt to new coding rules and datasets with minimal retraining, ensuring its long-term usability and scalability.
- Automated Report Generation: The system includes automated report generation for specific subsets of cases. This feature provides detailed insights into coding performance and case outcomes, further streamlining the administrative side of healthcare revenue cycle management.
- Optimized for Scalability and Cost Efficiency: Initially developed using AWS and Azure services, we focused on optimizing the system for scalability and cost-effectiveness. We integrated caching strategies to reduce operational costs, mainly using large language models (LLMs) such as GPT. Additionally, we explored transitioning from GPT to a locally hosted LLM to further reduce costs without compromising the system’s performance.
- Comprehensive Input Data Processing: To enhance the system’s efficiency, we implemented advanced preprocessing techniques that condense the input data. This reduced the complexity and size of the processed documents, improving the speed and accuracy of the AI’s analysis.
Technologies
Development and Testing: Python, Asyncio, unittest, DDT
Machine Learning frameworks: Pytorch, FAISS, Numpy, Pandas, Networkx
AI tools and frameworks: Azure GPT, Sagemaker, HuggingFace Transformers, SpaCy, Ray
Cloud Services and Deployment: AWS, Azure, Docker, PostgreSQL, S3
Value delivered
- Increased Accuracy: The system significantly improved the accuracy of medical code predictions, particularly for complex cases involving anesthesia procedures.
- Reduced Costs: By implementing caching and exploring alternatives to cloud-based LLMs, the system achieved notable cost reductions while maintaining high-quality results.
- Scalability and Adaptability: The modular architecture of the platform allowed for easy scalability and adaptation to new coding rules and datasets, ensuring the solution remains relevant as medical coding standards evolve.
- Improved Efficiency: The automation of coding and reporting tasks led to faster processing times, reduced manual work, and minimized errors, ultimately improving the overall efficiency of the healthcare revenue cycle.
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