Services

AI and ML, Digital Transformation

Industries

Healthcare & Life Sciences

Product

AI-driven platform that provides comprehensive support and resources for caregivers. It simplifies and personalizes treatment and diagnostic recommendations. Users quickly access crucial information about healthcare facilities and professionals, enabling effective care from any location. Svitla contributed by developing an AI-enhanced chatbot that integrates seamlessly into the existing application. The chatbot aids users by offering AI-driven recommendations for treatments, diagnostics, and healthcare provider options, streamlining caregiving into a more interactive experience.

Business needs

  • Enrich the functionality of the existing caregiving application with AI capabilities.
  • Provide users instant access to information about clinics, doctors, and other healthcare services.
  • Offer tailored recommendations for elderly care, including treatment and diagnostics.
  • Enhance user interaction and support through an intelligent chat interface.

Suggested solutions from svitla

  • Utilized Google Cloud to create and manage the bot’s operating environment efficiently.
  • Implemented Vertex AI (Vector search) for storing and searching through a knowledge database that includes addresses, conditions, and other relevant data.
  • Integrated OpenAI API with GPT models for enhanced chatbot conversational capabilities.
  • Employed LangChain, a framework that links various data sources, including client inputs and chat histories, for context-aware interactions.
  • Developed the core functionalities using Python, ensuring robust back-end processing and integration.
  • Optimized the application post-launch by reducing operational costs, refining data management, and enhancing user interaction designs to deliver precise and contextually relevant advice.
  • Improved the chatbot’s memory capabilities to recall previous interactions, offering a more personalized and cohesive user experience.

Technologies

Cloud Services: Google Cloud

AI and Machine Learning: Vertex AI (Vector Search), OpenAI API, LangChain

Programming Language: Python

Value delivered

  • Successfully launched an AI chatbot within the client’s application, significantly enhancing user engagement and information accessibility.
  • Demonstrated to investors that the company is AI-driven, based on thorough data analysis.
  • Facilitated the client's next growth phase by aiding them in securing additional investment.

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