E-commerce
Development
Support

A leading digital transformation company with 50 global locations, experienced in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. With global expertise in enterprise-connected commerce, the company seamlessly guides world-leading brands throughout their entire digital transformation journey.

• Maintain operational efficiency while delivering high-quality services and expertise to meet the expectations of major retail clients in cosmetics, jewelry, athletic apparel and footwear, groceries, video game publishing,  and more.
• Integrate multiple platforms into a single, unified structure to streamline operations.
• Enable advanced customization to deliver tailored services to each major client brand.
• Provide comprehensive project support from initial concept to release to continued maintenance.

• Conducted pre-development analysis by focusing on requirements, providing clarifications, and maintaining active communication with the client.
• Created a scalable design strategy, accompanied by technical specification documents, with an emphasis on modifying existing architectural elements.
• Developed frontend and backend code, carried out debugging activities, and generated reports, offering clarifications as needed.
• Compiled comprehensive technical documentation, including specification papers and release notes.
• Administered release activities by managing code branches, preparing requisite release documents, and configuring build systems like Jenkins and Azure. Orchestrated the setup of products on both UAT and production instances.
• Led troubleshooting efforts, providing rapid issue analysis on production environments and implementing hotfixes.
• Cultivated a mentoring and leadership role by sharing expertise, conducting code reviews, onboarding new team members, delegating responsibilities, and offering support during critical issues.