Services
Web Development
Industries
Hospitality & Travel
Product
Our Client offers easy-to-use guest marketing and CRM solutions specialized for hotels. Headquartered in San Francisco, with global offices in Amsterdam and Singapore, the products help over 25,000 leading hotels to deliver world-class personalized service to their many customers. The platform enables hoteliers of all technical skill levels to drive revenue and direct bookings by engaging guests before, during, and after the stay. Complete set of products provide a Marketing Automation and CRM solution; a Surveys tool to collect reviews for TripAdvisor or Google to make the most impact from guests’ feedback; and the Reputation management platform to measure and optimize online reviews.
Business needs
- Engage an additional software development team to help deliver the next generation of existing products.
- Improve the quality and UI of the admin panel, provide new extensions, and simplify the end-user experience.
- Enhance technical support to speed up the testing process.
Suggested solutions from svitla
- Svitla Consultancy Team suggested a structure of a Dedicated Development Team, describing the responsibilities of each developer, the preferred methodologies, product roadmap, and estimates.
- A team of QA specialists with a deep understanding of the domain.
- Create a UI for the database health module. The stack consists of React/Redux on front-end, AWS/Kafka on a storage layer, and PHP web tier on the back-end.
- Use Scala for functional programming to speed up the development process.
- Develop a new service from scratch to stream data from GRMv3 into BigQuery.
Technologies
Frontend: Angular, React, Redux, JavaScript
Data Storage & Messaging: AWS/Kafka
Backend: PHP, Java, Python
Databases: MySQL, Cassandra, ElasticSearch
Value delivered
- A full-stack development team that helped speed up the release of the new features.
- Code review helped to implement new features and improve the end-user experience.
- QA support with a deep understanding of the domain content management.
- New web UI enabled a much faster onboarding process of new customers.
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