Services
Web Development
Industries
Hospitality & Travel
Product
Our Client offers easy-to-use guest marketing and CRM solutions specialized for hotels. Headquartered in San Francisco, with global offices in Amsterdam and Singapore, the products help over 25,000 leading hotels to deliver world-class personalized service to their many customers. The platform enables hoteliers of all technical skill levels to drive revenue and direct bookings by engaging guests before, during, and after the stay. To keep the speed of the new generation Integrations Platform, our Client was looking for a strategic partner to provide not only outsourcing but also consulting services to the on-site team.
Business needs
- Integrations Platform: re-architect the system by delivering a solution that speeds up data ingesting.
- Ongoing Development: reduce the time to connect new systems and onboard new customers.
- Ongoing Support: enhance technical support by reducing issue response times and increasing response quality.
Suggested solutions from svitla
- Svitla Consultancy Team suggested a structure of a Dedicated Development Team, describing the responsibilities of each developer, the preferable methodologies, product roadmap, and estimates.
- A new architecture that enabled the system to understand and support much more diverse data types
and formats, saving time spent on onboarding new customers.
Technologies
Frontend Technologies: Angular, Bootstrap
Quality Assurance: Mocha, Chai Script, Sinon.JS
Backend Technologies: Ruby, Java, Spring
CI/CD & Microservices: Git, Jira, Jenkins, Gradle, Docker, Kubernetes, Spark
Databases: Cassandra, MySQL
Value delivered
- The client received a full-stack development team coordinated by a Project Manager, familiar with similar systems, and ready to provide ongoing assistance to enhance existing functionality and develop new features.
- The updated onboarding architecture allowed to onboard new customers much quicker and with minimum effort from the development team.
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