Services
Managed Operations Support
Industries
Hospitality & Travel
Product
One of the world’s largest travel platforms that helps over 450 million travelers each month have better trip experiences. Svitla Systems supported the client’s internal HR platform, where users explored the company’s corporate culture, reviewed career paths, and applied for open jobs.
Business needs
- Help the onsite support team promptly detect and fix various less complicated issues.
- Enhance continuous L3 platform performance monitoring.
- Create a SOC (Security Operations Center) team to identify potential security problems and threats.
- Develop a daily monitoring system to stay alert for security breaches and continuously analyze potential problems.
- Implement best practices to prevent system malfunctions due to external intrusions.
Suggested solutions from svitla
- Quickly assembled a new Security Team to provide reliable and secure system performance.
- Developed a custom solution using Python and its API libraries, capable of seamlessly retrieving and analyzing data from diverse sources. This innovative system provides invaluable insights into performance metrics.
- Esteblished continuous 24/7 monitoring of the HR platform, diligently tracking its overall performance and any incidents that arise.
- Ensured swift and effective resolution of low-level bugs, combined with prompt responses to various minor user incidents, enhancing the overall user experience.
Technologies
Scanners: Tenable, Rapid7, Crowdstrike
Data Analytics: Splunk, Pandas
Cloud Security Automation: Laceworks
Security Rating System: BitSight
Anomaly Detection Tools: Preempt, Interset
Monitoring Systems: MarkMonitor
Programming Language: Python
API Libraries: Requests, Flask
Value delivered
- The client received a robust security methodology for all information systems, including employees’ laptops, flash drives, cloud systems, and applications.
- Svitla Team prevented data leaks connected to phishing emails and other vulnerability methods.
- Hourly/Daily attacks and phishing detection, potential suspicious components elimination.
- Anomalies in the system's detection and quick implementation of necessary updates.
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