JIRA ADMINISTRATOR
JIRA ADMINISTRATOR
Any city, Costa Rica
Requirements:
- Experience in Jira administration and support.
- Knowledge of GitHub.
- Experience as a Project Manager.
- Bachelor of Science in Computer Engineering, Computer Science, or a related field.
Will be a plus:
- Experience in working with global cultural orientation.
- The ability for flexible shifts.
- License.
- Advanced English Level.
Responsibilities:
- Provide project administration for Jira Software, including project creation, customizations, and automation.
- Integrate Jira software projects and Jira service management projects.
- Integrate the Jira platform with other systems such as GitHub, ServiceNow, KACE, internal systems, etc.
- Work with Jira migration teams and post-migration DE teams to solve migration issues.
- Provide training sessions for system admins and end-users on effectively using and managing Jira instances.
- Create documentation, including user guides and system administration manuals, to support ongoing usage and maintenance of the Jira instances.
- Connect with stakeholders to define the path forward and provide status reports.
- Provide support for Jira stakeholders and users.
We Offer:
- US and EU projects based on advanced technologies.
- Competitive compensation based on skills and experience.
- Annual performance appraisals.
- Remote-friendly culture and no micromanagement.
- Comprehensive private medical insurance.
- Christmas Bonus in the amount of 15 days' salary.
- Bonuses for recommendations of new employees.
- Bonuses for article writing, public talks, other activities.
- 15 vacation days, 10 holidays, sick leaves.
- Udemy unlimited training account.
- Free webinars, meetups and conferences organized by Svitla.
- Fun corporate celebrations and activities.
- Awesome team, friendly and supportive community!
About Svitla:
Svitla Systems is a global trusted IT solutions company headquartered in California, with business and development offices throughout the US, Latin America, Europe, and Asia. Svitla is an outspoken advocate of workplace flexibility, best known for its well-established remote culture, individual approach to our teammate’s professional and personal growth, and family-like environment.
Since 2003, Svitla has served a wide range of clients, from innovative start-ups in California to mega-large corporations such as Ingenico, Amplience, InvoiceASAP and Global Citizen. At Svitla, developers work with clients’ teams directly, building lasting and successful partnerships, as a result of seamless integration with on-site processes.
Svitla Systems’ global mission is to build a business that contributes to the well-being of our partners, personnel and their families, improves our communities, and makes a lasting difference in the world. Join us!
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