MIDDLE SALESFORCE ADMIN

• 3-4 years of experience working with the Salesforce platform. 
• Proficiency in troubleshooting and resolving issues within Salesforce process builders, workflows, and Apex Triggers.
• Strong analytical and problem-solving skills.
• Knowledge of Salesforce-managed packages.
• Ability to work independently.
• Excellent communication skills and ability to collaborate with cross-functional teams.
• Quick learner with the ability to adapt to new technologies and processes rapidly.

• Troubleshoot logic within Salesforce process builders, workflows, and Apex Triggers.
• Assist with configuring and maintaining the 360 SMS managed package for mass text scheduling.
• Provide timely resolution to production issues and escalate complex problems as needed.
• Collaborate with internal teams to understand business requirements and translate them into technical solutions.
• Document processes, procedures, and solutions for future reference.
• Work independently to handle production support tasks and minimize reliance on the core team.

• Salesforce certification(s) such as Salesforce Administrator or Salesforce Developer.
• Experience with mass text scheduling or similar functionalities.
• Previous experience in production support or similar roles.

• US and EU projects based on advanced technologies.
• Competitive compensation based on skills and experience.
• Annual performance appraisals.
• Remote-friendly culture and no micromanagement.
• Comprehensive private medical insurance.
• Christmas Bonus in the amount of 15 days' salary.
• Bonuses for recommendations of new employees.
• Bonuses for article writing, public talks, other activities.
• 15 vacation days, 10 holidays, sick leaves.
• Platzi unlimited training account.
• Free webinars, meetups and conferences organized by Svitla.
• Fun corporate celebrations and activities.
• Awesome team, friendly and supportive community!

Svitla Systems is a global trusted IT solutions company headquartered in California, with business and development offices throughout the US, Latin America, Europe, and Asia. Svitla is an outspoken advocate of workplace flexibility, best known for its well-established remote culture, individual approach to our teammate’s professional and personal growth, and family-like environment.

Since 2003, Svitla has served a wide range of clients, from innovative start-ups in California to mega-large corporations such as Ingenico, Amplience, InvoiceASAP and Global Citizen. At Svitla, developers work with clients’ teams directly, building lasting and successful partnerships, as a result of seamless integration with on-site processes. 

Svitla Systems’ global mission is to build a business that contributes to the well-being of our partners, personnel and their families, improves our communities, and makes a lasting difference in the world. Join us!