May 13, 2024
1 position



Kraków/Remote, Poland

Svitla Systems Inc. is looking for a Senior DevOps Engineer (with Kubernetes) for a full-time position (40 hours per week) in Poland. Our client helps companies manage technical content such as user guides, manuals, and community discussions. The digital experience platform technology and domain expertise in product content make them the ideal solution to deliver content in a secure, dynamic, and modern environment. The intelligent platform ingests all content, from manuals to API docs to support articles, and provides a unified and consistent source of Product Answers wherever customers look, including a documentation portal, service cloud, community, or right inside the product. It connects with content sources and integrates them into the user’s self-service portal so customers, employees, partners, and agents can easily find what they seek without leaving ServiceNow. The platform helps users’ customers independently find the answers they need while empowering support agents to deliver fast, relevant, and efficient support. You will join the team of skilled specialists who maintain and enhance the software infrastructure. You'll work closely with software engineers and other DevOps professionals to deploy, automate, and oversee the software infrastructure for the next phase of the client’s knowledge platform.


  • 4+ years of practical experience with Kubernetes and Docker (main requirement).
  • 5+ years of a strong background in Linux/Unix administration.
  • 5+ years experience in AWS administration in a production environment (deep understanding of AWS components and cloud applications architecture).
  • 3+ years of practical experience with IAAC (Terraform).
  • Knowledge of continuous integration systems (Jenkins, GitHub actions).
  • Understanding the OOP principles for developing and maintaining the Jenkins pipelines.
  • Good knowledge of Python (it is mainly used on the project by the DevOps team).
  • Expertise in monitoring, logging, and alerting systems (Grafana, CloudWatch, ELK-stack, PagerDuty).
  • Ownership, independence, and a mindset focused on execution and delivery.
  • Ability for self-motivated learning.
  • Good interpersonal and communication skills. 
  • Strong communication and collaboration skills, with the ability to work effectively in a team environment.

Nice to have:

  • Organized and well-acquainted with cloud support methodologies.
  • Security-minded person.
  • Understanding disaster recovery (DR) and business continuity (BC) concepts.
  • Experience with HashiCorp Consul.
  • Knowledge of IT operations best practices for production environment support.


  • Build the next phase of the knowledge infrastructure.
  • Implement best practices for deploying, configuring, and maintaining Kubernetes clusters in the AWS cloud (EKS) to ensure optimal performance and reliability.
  • Monitor Kubernetes clusters for performance, scalability, and security using tools like Prometheus and Grafana.
  • Collaborate with development teams to define and implement Terraform templates for Kubernetes resources, promoting automation and repeatability.
  • Mentor junior DevOps engineers and share best practices.
  • Provide guidance and support to development teams on Kubernetes best practices, troubleshooting issues, and optimizing application deployments.
  • Collaborate with cross-functional teams to define and enforce security policies and compliance requirements for Kubernetes clusters.
  • Participate in the escalation of the on-call layer weekly.

We Offer:

  • US and EU projects based on advanced technologies.
  • Competitive compensation based on skills and experience.
  • Annual performance appraisals.
  • Flexibility in workspace, either remote or in our welcoming office. 
  • Comprehensive medical insurance after one month.
  • MultiSport card with access to 2500 sports facilities all over Poland.
  • Bonuses for recommendations of new employees.
  • Bonuses for article writing, public talks, other activities.
  • 15 vacation days, 10 national holidays, sick leaves, family days off.
  • Educational activities reimbursement on the monthly basis.
  • Free webinars, meetups and conferences organized by Svitla.
  • Gifts for anniversaries, New Year and other holidays.
  • Fun corporate celebrations and activities.
  • Awesome team, friendly and supportive community!

About Svitla:

Svitla Systems is a global trusted IT solutions company headquartered in California, with business and development offices throughout the US, Latin America, Europe, and Asia. Svitla is an outspoken advocate of workplace flexibility, best known for its well-established remote culture, individual approach to our teammate’s professional and personal growth, and family-like environment.

Since 2003, Svitla has served a wide range of clients, from innovative start-ups in California to mega-large corporations such as Ingenico, Amplience, InvoiceASAP and Global Citizen. At Svitla, developers work with clients’ teams directly, building lasting and successful partnerships, as a result of seamless integration with on-site processes. 

Svitla Systems’ global mission is to build a business that contributes to the well-being of our partners, personnel and their families, improves our communities, and makes a lasting difference in the world. Join us!

If you are interested in our vacancy, please send your CV. We will be happy to see you in our friendly team :)

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